jet-airline

Swiss Airlines Cabin Crew

The distinction stems from the latest survey of millions of air travellers conducted by Skytrax, the reputed UK-based consultants. The award was presented to Swiss in Hamburg.

More than 15.4 million air travellers from 95 countries took part in the latest survey by UK consultants Skytrax. The poll extended to over 160 airlines all over the world, and named Swiss as 'Best Airline: Europe'.

Swiss carried a record 13.5 million passengers in 2008, compared to 12.2 million the previous year. Seatkilometre capacity was increased by 12.0%. For the year as a whole, all the extra production was absorbed by market demand: systemwide seat load factor stood at 80.3%, virtually unchanged from the 80.2% of 2007 and well above the industry average.

Swiss operates non-stop daily flights from Dubai to Zurich, daily flights from Muscat, Oman, five weekly flights from Cairo and four weekly flights from Riyadh and Jeddah. Overall, Swiss offers a comprehensive network of 90 destinations in 42 countries.

Swiss Air pictures

saudi airlines pictures

saudi airlines

Saudi Arabian Catering, a unit of Saudi Airlines (Saudia), is eyeing a bourse listing by March 2011, while its ground handling unit will merge in July with two other firms, top executives said.
The national carrier of the world's top oil exporting country started a long process of privatisation in 2006 when it divided the company into six units; catering, cargo, maintenance, airlines, flight academy and ground handling.
Saudi Airlines has a fleet of 114 planes, including 35 Boeings and 35 Airbus A320s and is also awaiting the arrival of 35 more deliveries, according to its website.
The airline plans to privatise its units individually, before offering them to the public through IPOs. The catering unit was the first to be privatised as Saudia sold 49 percent of it in 2008, followed by the cargo unit.

Air Canada

Singapore Airlines world best

Singapore Airlines

The 2009 Airline Survey by the travel and entertainment guide covered 73 international airlines and 16 domestic U.S. carriers, rating premium and economy classes on a 30-point scale covering factors such as comfort, food, in-flight entertainment and luggage policies.

Singapore Airlines, the flag carrier of the Southeast Asian nation and which regularly wins passenger choice awards, scored top marks for its service in both classes.

Hong Kong’s Cathay Pacific tied with Dubai’s Emirates airline for the 2nd slot in the premium-class category while Emirates also scored second-best for its economy class service.

Virgin Atlantic and Air New Zealand were voted as having the third best premium class service and there was a three-way tie for the third ranking in economy class between Japan’s All Nippon Airways, Air New Zealand and Thai Airways.

Among the U.S. airlines, Continental got the best score which Tim Zagat, CEO of Zagat Survey, said was an achievement despite lagging behind the others.

“The newer airlines continue to do well in the survey. Being less expensive to operate, they can therefore afford to provide better service,” Zagat said in a statement.

malaysian airline

When shopping online, a phone call may be required. When this happens, you normally get a crap call centre ‘experience’, which has you running around in circles and not get anything done.

Carla needed to make a call to Malaysia Airlines. She expected the worst, but couldn’t have been more mistaken. Bear in mind we both have never set foot on a Malaysia Airlines plane, so it’s not like we have one of those black cards.

A cursory email to Malaysia Airlines was answered within 5 minutes. You get the number and call it. A completely automated system notifies you of your position in the queue, and the waiting time ahead of you. In our case, position 2 and waiting time of 6 minutes. They then give you a choice, wait, or enter your number and they’ll call you back in 6 minutes time!

lock